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Community Champion

Re: Membership PAYMENT

> Daniel_73 (Viewer) posted a new reply in Member Support on 07-09-2019 03:46 AM

> Seems that there is a problem with permissions, the pay by card seems to work
> when you are a member and the permissions are granted.

OK, this is hilarious. Under the new regime, you can't pay unless you are a
member, but if you are a newly minted CISSP you aren't a member until you pay ...

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Advocate II

Re: Membership PAYMENT

That's some catch, that Catch-22!

 

Newcomer I

Re: Membership PAYMENT

I need to pay the AMF,
since I don't have a voucher I need to pay by card
when I click "pay by card", it takes me to cpe.isc2.org
to access cpe.isc2.org I need to be a member
to be a member I need to pay my AMF
Community Champion

Re: Membership PAYMENT

 


@MattSionkowski wrote:
I need to pay the AMF,
since I don't have a voucher I need to pay by card
when I click "pay by card", it takes me to cpe.isc2.org
to access cpe.isc2.org I need to be a member
to be a member I need to pay my AMF

A viscous cycle like this degrading the site probably won't be much of a surprise given all we've seen so far.

 

@amandavanceISC2, is there some workaround for this?

 

 

Shannon D'Cruz,
CISM, CISSP

www.linkedin.com/in/shannondcruz
Newcomer II

Re: Membership PAYMENT

Similar problem here

Sent multiple emails and called numerous times

Payment has been processed by ISC2

Membership still shows as expired even though it is all caught up

Website problems galore

 

ISC2 needs to get its website issues and membership service issues resolved

Moderator

Re: Membership PAYMENT

All, thank you for your comments. The payment screen issues should be resolved now. If any assistance is needed, please email me directly at avance@isc2.org. 

 

Best Regards,

Amanda Vance

Newcomer I

Re: Membership PAYMENT

Thanks Amanda,
Getting single sign on error now, email sent with screenshot

Newcomer I

Re: Membership PAYMENT

Hello Amanda,
It still doesn't work. I'm getting the SSO error after clicking "pay by card".
The error is the same as on the screenshot I sent you yesterday.

Best regards
Community Champion

Re: Membership PAYMENT

If you need to pay your AMF, you can also send a check by postal mail.  Do remember to put your member ID on the check.

 

Given the current apparent member services workload, it might be worth getting a tracking number. Within the US, the cheapest way (~$4) is "First-Class Package Service—Retail ".   Just toss it in a bubble envelope or something else at least 0.25 inches thick, and don't let them talk you into "priority" or "certified".

 

 

Newcomer I

Re: Membership PAYMENT

Thank you!

I'm still getting an error, now it takes me one step further but then i'm getting a saml assertion error. 

Hope you can fix this one too.

Regards

Daniel