I had the exact same thing happen. It seemed to happen around the first of the year which also was during my membership renewal. (I don't know if they are related.) I don't want to delete and then re-establish my account and lose my viewing history, so I'll use your re-direct.
Thanks for posting.
My wife has recently gone into hospital so I missed several webinars I had signed up to. However, I retrospectively viewed these webinars (following the post webinar links emailed to me) and BrightTALK has registered me as viewing several on my profile.
I do not seem to have been credited with any CPE for these activities - how do I get the CPEs assigned or have I simply "missed out"?
Manually enter them yourself. If you did the work, you deserve the credit. For many of us, BrighTALK correctly files less than half the time. Some of us add entries immediately and remove any duplicates that show up; others keep an auxiliary records and add anything that is missing a week or two later.
From a record-keeping perspective, you might want to screenshot and email yourself your BrightTALK viewing history. They only keep the 10 most recent records, which may not reach far enough back in time if you need to come up with audit evidence.
I have submitted the paperwork myself. All are accepted save one which is showing as draft. How do I access this to submit it - or does this really mean awaiting acceptance?