AMF payment issue due to SSO problem

[Chukot]

Hi everyone!

As many others, recently I received my endorsement confirmation and tried to finish it with AMF payment.

When trying to pay by card, the system is showing SalesForce SSO error.

If anyone from members support can help me and other people to solve it, I will be very appreciated.

[JP54972]

I've been asking for help on this as well all last week with no response...I guess they don't want our money?

[Shannon]

@Chukot, have you attempted to ask the moderators here to assist you? I believe they resolved it, from what I read on another thread.

(BTW, welcome to the club of discontent members...   )

[JP54972]

Hi @Shannon , I sent a private message Tuesday and Wednesday to KaityEagle and SamathaO_isc2 but no response.  Would you have another contact you might recommend?

[Shannon]

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@JP54972 wrote:

Hi @Shannon , I sent a private message Tuesday and Wednesday to KaityEagle and SamathaO_isc2 but no response.  Would you have another contact you might recommend?

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Another member got issues of a different sort resolved recently; I believe he'd reached out to @Jarred_LeFebvre & @amandavanceISC2 for assistance, so try them too.

[Jarred_LeFebvre]

@Chukot @JP54972 

Sorry for the inconvenience. Please private message me your member IDs, and we will look into this for you.

Thanks

Jarred

[Chukot]

Hi!
My ID is 697201, thank you!

[Jarred_LeFebvre]

@Chukot 

I've got a ticket in for you and will keep you posted. 

[DanielIgumbor]

Hello Jarred,

I am having a similar issue regarding AMF payment with my card. My non member ID is 749192

[tonyshiver]

@DanielIgumbor If you haven't already, please contact Member Services and one of our Member Support Coordinators will work with you to resolve your issue.

http://www.isc2.org/Contact-Us

Tony Shiver
Manager, Member Services