I just jumped on the portal to submit some CPE requests for podcasts. It appears that the portal has a glitch that doesn't recognise that means it doesn't remove the 250-500 word "book review" requirement for the podcasts, which makes it quite painful to submit the request. I have also found that if you are too close to either end (250 or 500), it glitches and tells you you haven't reached the 250-500 word limit.
Hello Ben,
We are currently working to resolve technical issues as quickly as we can. I would like to apologize for the inconvenience.
Kindest Regards,
Laura Schneiter
Customer Service Manager
Oh-- okay, cool; I was really worried it was just me, so I'm actually kinda relieved this is an actual technical problem. Thanks.
@eparedes_214, @SamanthaO_isc2, @amandavanceISC2 and whoever else: seeing the infinite "loading" cycle again today ...
@rslade Thank you for bringing this to our attention. We ran updates to the system last night/today. The updates have been completed so you should be able to log CPEs shortly.
Best Regards,
Amanda
I spoke too soon. The infinite loading cycle is back again ...
@rslade wrote:I spoke too soon. The infinite loading cycle is back again ...
I had the same problem this morning. And thus why I cranked up a new-start thread at
@rslade I apologize for the inconvenience. We are working on a few improvements and will have the error resolved shortly.
Best Regards,
Amanda Vance
Hello,
today I entered some CPE in the portal.
One of them is selected for audit but as the name is truncated to 33 characters in the "Respond to Audit interface" I do not know which one because the all CPE activities are part of a series starting with the same 33 characters.
The Transcript no longer shows CPE as audited (used to be "Passed" or "Audit" in the previous CPE interface)
How could I know which CPE activity is audited?
Thanks,
Nicolas.
@coc Thank you for your inquiry, Nicolas and I apologize for the confusion. I will be happy to provide you details on which CPE is selected for audit. Please send me an email from the primary email on file and include your member ID number. Once I receive your email, I will provide you details on your CPEs.
I look forward to hearing from you.
Best Regards,
Amanda Vance
avance@isc2.org