Unable to Sign Up as Candidate

[neerajprakash]

I've been trying to sign up as an ISC candidate from NZ, but my mobile number is not being accepted.  Keeps on saying that it needs to be in a valid format.

Appreciate any help with this.

Thanks.

[T14X42YGN]

I have been having the same issue as well, located here in Singapore. Some support would be greatly appreciated, Thanks.

[MB4]

Hi there

I am experiencing the same thing, what did you do to correct this, i have called customer service and they told me to clear my cache as i was advised to do from a lady at the London office via tel call and now nobody is answering the phone , however it appears i can not fill in the number fields from any device .

Please help.

[AndreaMoore]

I'm sorry, the form has an error in the telephone field. It should be fixed today. In the meantime, please feel free to call our team. I'm sorry for the inconvenience. 

[nedleung]

I experienced the same issue today.

[DavidGermany]

same problem here in the endorsement. I am unable to add any work experience as I am unable to enter the phone number of my supervisor. 

It seems like no phone number format is accepted and to make matters worse, it is a German phone number which seems to be completely impossible to enter.

Any help would be appreciated. Right now I am out of ideas as I have tried any thinkable format to enter the phone number and I am unable to save the work experience and proceed

[Freedom06]

When endorsement, I can not add a phone number. The system finds every type invalid. How can I fix this?

[mariatirado]

Hello @Freedom06, please email examadministration@isc2.org so they can assist you with this. Thanks!

[winkleri]

I am having the same problem now. I am unable to fill in the phone number in my application. Have you figured out how to fix this issue? 


Thank you in advance
Best
Erich

[kjohnson_cx]

Thank you for reaching out via the ISC2 Community

We apologize for the inconvenience you're experiencing while completing the endorsement application. A team member will contact you today to assist with resolving the issue.