Hi, I've had the same issue since the beginning of my certification path. I had to pay my AMF by wire transfer to bypass the problem, but I still can't register CPEs or even access the training platform.
Any chance this can be solved once and for all?
Is there anyone actively working on fixing these issues? They all look the same, so something has gone very wrong with the migration mentioned here: https://www.isc2.org/report-issue .
Can we have a clear picture of what's happening and what we, as members, can do to help resolve our problems as quickly as possible?
I was attempting to pay periodically the whole day and noticed that at some point it showed me a screen to login to salesforce and it prompted me to answer a security question. I was filled with hope when I saw that but after filling in the details and clicking next, the same error greeted me :(.
I will wait for the support team to contact me then. Hoping for the good news. I just want to give you guys my money!
I am having the similar issue, whenever i try to pay the maintenance fee and get redirected to the home page. i emailed the support yesterday but have heard nothing.
Emails and voicemails still take a couple of weeks to get a response. If you need to speak to them, call them and keep calling until you speak to someone.
Hi @Pezacide - I've sent your information to the manager of the support team to get someone working your case today. They'll reach out directly with an update when they have one.