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Viewer II

SAML error when trying to pay Maintenance Fee

Hey!

 

I've sent an email to membersupport@isc2.org on Tuesday but nobody responded, not even acknowledgment from automated ticketing system or so.

 

Any hints on resolving this? I get assertion error when trying to pay membership fee with cc.

 

Any hints welcome,

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21 Replies
Xin
Viewer II

Re: SAML error when trying to pay Maintenance Fee

I have the same problem.

Community Manager

Re: SAML error when trying to pay Maintenance Fee

I've put a ticket in for both of your accounts @veryriskyrisk @Xin - I will let you know when you can try to log in again. Apologies for the issue - hopefully it'll be sorted soon!

Viewer

Re: SAML error when trying to pay Maintenance Fee

I am having the same issue with my account.  Any way to have a ticket entered for me as well?

 

Thanks.

Community Manager

Re: SAML error when trying to pay Maintenance Fee

I put a ticket in for you as well.
Viewer

Re: SAML error when trying to pay Maintenance Fee

I'm having the same issue, as well. I've been having this issue for a few days now.
Community Manager

Re: SAML error when trying to pay Maintenance Fee

I have a ticket for you as well - thank you!
Viewer II

Re: SAML error when trying to pay Maintenance Fee

Same problem here as well. Would appreciate it if you could raise a ticket for me also.

Community Manager

Re: SAML error when trying to pay Maintenance Fee

On it!
Viewer II

Re: SAML error when trying to pay Maintenance Fee

KaityEagle - Actually, hold off. Was contacted by support via another channel and able to make the payment manually. So I think I'm good. Thanks for the prompt response though.