We are aware that users may be unable to log in to the Member Dashboard, the CPE Portal or other (ISC)² online services. We apologize for this inconvenience. Our team is working to resolve the issue.
Hello,
I am experiencing difficulties accessing the "My Courses" section of the website. Each time I click on "My Courses," I receive the error message, "There was a problem processing your authentication. Your username/password was invalid or your particular user does not exist on our system."
I have attempted to resolve the issue by using a different web browser, but it has not resolved the issue. I also reached out to member support via email at membersupport@isc2.org, but I am yet to receive any response.
Could you please assist me in resolving this issue as soon as possible? Thank you.
Hi,
I signed up for the Self-paced CC course that was offered for free more than 2 weeks ago however after today and completing module two in chapter one I was unable to regain access to complete the others.
I am getting the below error.
With this URL: https://learn.isc2.org/d2l/lp/auth/saml/error
I can log in perfectly fine after authenticating in Chrome.
and I am getting the same issue when trying it in Incognito and on Edge.
Can anyone assist or recommend workarounds?
I have tried logging in elsewhere, i.e community, to then access 'My Courses' however that failed to work as well.
I get the same error. Cannot access study materials!
I am getting the same error.
same issue here
Getting the below error, something with the IDP?
Can someone check if it is just me or a global issue?
What I tried? - logging out and logging back in, using a different browser, etc. but not working for me at all