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AndreaMoore
Community Manager

Log-in Issues on isc2.org - May 10, 2023

We are aware that users may be unable to log in to the Member Dashboard, the CPE Portal or other (ISC)² online services. We apologize for this inconvenience. Our team is working to resolve the issue.




ISC2 Community Manager
61 Replies
WJ
Viewer

Me too

aivinehl
Viewer

I am getting the same error I have an existing online self-paced training. Unfortunately, I can't access it anymore.

mujtabaimdev
Viewer

I am also facing same problem

Xuqiao
Viewer

See here, I am seeking for an answer too.

kumar20921
Newcomer I

getting error after entering credentials.. Please help 

 

 
Your username/password was invalid or your particular user does not exist on our system.

If you have any questions please see your system administrator.
mujtabaimdev
Viewer

facing same issue

chetanj
Viewer

Why am I unable to access the learning content since morning having an error.

 

Your username/password was invalid or your particular user does not exits on our systems?

If you have any questions, please see your administrator.

vinodhkumar
Newcomer I

I have the same issue.

talib
Viewer

same issue happening with me also

fidichi
Viewer II

Hello everyone,

 

I have a problem accessing my learn.isc2.org account. When I type a valid credentials, the new window with message pops out and says "There was a problem processing your authentication." "Your username/password was invalid or your particular user does not exist on our system.

If you have any questions please see your system administrator."

 

Today I should hold my exam in PearsonVUE center, but I hope to ISC2 officially tell me, what could be the issue and cause of denied access to my learning account?

 

Thanks in advance for the support. Sincerely,

 

Petar