ISC2 isn't connecting to PearsonVue!

[ISC2_Member]

Dear ISC2,

It appears that the link to PearsonVue is broken - can someone please look into this? 

We cannot book, cancel, view, re-schedule any exams. 

Please Fix This. 

Thanks!

[gudimellal]

I can access the PearsonVue dashboard now but I cannot reschedule my exam anymore because it is less than 48 hours, can someone please help me out on this. Customer Service number is not working and this is less than ideal experience.

[Mbrand]

It's still not working. After I click 'Register for Exam', I get redirected to PV and the error "For security reasons, your session has been inactivated. This typically occurs when no activity has been detected for a certain period of time. Please start over." The CC exam isnt even listed on PV. When you search for any ISC2 exam, it puts me in an endless loop and starts over at Register for Cybersecurity Exam | Find an Examination Near You | ISC2

[Mbrand]

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[Mbrand]

not working for me either

[CommonAnomaly]

@AndreaMoore, I'm currently having this issue now.

I'm trying to schedule my SSCP exam and it's not redirecting me to Pearson Vue. Please let me know if there's any additional information you may need. 

Please assist. Thank you.

[christkid1]

I am still getting the error message...I have tried on both Chrome and Edge browsers

[CommonAnomaly]

I was able to schedule using my phone. Not sure why desktop browsers are having this issue.

[AndreaMoore]

@christkid1 @CommonAnomaly I did send this to our support team to look into it. If you are still having issues, please contact them at isc2.org/contact-us. 

[donkijaiho]

@AndreaMoore 

Hi Andrea, I need your urgent attention to one of my recent issues.

Today in morning got a mail from PearsonVue stating that my upcoming exam is cancelled , probably beacuse of time issue or whatever the reasson , but i didnt cancel that exam at all at my end, you may pls trace the IP Address for validation. Besides , m not able to accesss Exam Page site of Pearson from ISC2 login site.It shows me error message : ERROR_VUE_WIDE_BLOCK. I tried to connect with Pearson Team , they asked me to send mail to pvapcustomerservice@pearson.com, but i havenot recieved any reply yet. I have also submitted request to ISC2 on its portal but no reply yet. My exam is scheduled on 28.11.2024 7:745PM IST. I will be left desertted if exam is cancelled ...Pls give me any date any time this week. I had been prepraring for this exam since last one month and taken sanctioned leave from employer at multiple  ocasssions. It would be waste of my hardwork all these many days ..I beg you to pls schedule the exam on any day any time this week..Pls

details are mentioned below :

Exam:	SSCP-Systems Security Certified Practitioner-ENU
Candidate:	Priyanjul Tiwari
Candidate ID:	‎2265529‎
Registration ID:	491311128

Pls have mercyyyyyyyyyyyyyyyyyyy

[JMExamTeam]

Hello @donkijaiho,

Thank you for reaching out to ISC2 through the Community Boards.

I see that you have an open case with our Exam Team and I have reach out to you there.

Goodluck with your future exam(s)!

Regards,

JMExamTeam