Solved: ISC2 isn't connecting to PearsonVue!

ISC2_Member · ‎08-21-2023

Dear ISC2,

It appears that the link to PearsonVue is broken - can someone please look into this?

We cannot book, cancel, view, re-schedule any exams.

Please Fix This.

Thanks!

AndreaMoore · ‎08-22-2023

The issue with connecting to PearsonVUE to schedule, cancel or reschedule your exam is fixed. Thank you for your patience!

ISC2 Community Manager

csmoot · ‎08-20-2023

Was this ever fixed? After you do the form for the first time, it doesn't bring you the Pearson site to reschedule exams. What is going on with this? You just get the candidate form and after you hit submit it does absolutely nothing! You dont get redirected to the Pearson site again

kt3 · ‎08-20-2023

It sure doesn't seem to be fixed. I never even registered for the exam. I decided I didn't feel ready to take it and exited before completing the process. Now that I'm ready to register for the exam, I get "Success! Contact details updated successfully!" Then it just stays on the same page. You can't go directly to Pearson Vue's website either, because it just redirects back to ISC2's nonfunctional page.

Based on the previous responses, it doesn't appear that ISC2 even considers this to be a problem.

Jen1 · ‎08-20-2023

Hi all,

I have huge problem to reschedule my exam. I am on isc2.org site -> confirm exam account information - then I should be redirected to Pearson VUE site to manage my exams but I am not redirected. Instead after a while I have red errror info " Error something went wrong please contact your administrator. Unable to tunnel through proxy. Proxy returns "HTTP/1.1 503 Service Unavailable"

Please help. Is this Isc2 fault or something is wrong with my configuration? I tried with other pc - and this same.

Somebody had this error?

Mandy · ‎08-20-2023

Hi, I am unable to reschedule my exam as well. Can you please help me as well?

jaynevado · ‎08-20-2023

I'm trying to schedule my CISSP-ISSAP exam today and I'm also getting a similar issue.

Something is wrong on their end. Please be patient and try it again later.

Scaa1701 · ‎08-21-2023

I have the same issue when trying to schedule muy exam, did you have a Solution? Thank you.

OffGrid · ‎08-21-2023

Any luck? Same experience here.

Jen1 · ‎08-21-2023

Nothing changed for now. Did anyone contacted them? I am just not sure if they know about this or no. I have limited time to reschedule so if all will be this same - afternoon or tomorrow I will try reschedule via phone.

Shalati · ‎08-21-2023

I have same issu.

Something went wrong please contact your administrator.Unable to tunnel through proxy. Proxy returns "HTTP/1.1 503 Service Unavailable"