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Subnetwork
Newcomer III

ISC2 Support turnaround time?

I emailed last Wednesday regarding my name appearing incorrect on the mailed copy of my CISSP. The auto-response said I should hear back in 2 business days. I still haven't heard back, ☹️ how long does it normally take? I had sent my email to memberservices@isc2.org.

2 Replies
tonyshiver
Contributor II

Re: ISC2 Support turnaround time?

@Subnetwork sending you a private message.

For questions or issues related to candidate/member services, please contact: https://www.isc2.org/Contact-Us.
AndreaMoore
Community Manager

Re: ISC2 Support turnaround time?

@Subnetwork,

 

I noticed that you said you emailed "memberservices"-at-isc2.org. 

 

Please note that the correct email is: membersupport@isc2.org

 

I understand someone from our Member Support has already reached out to you. I wanted to comment here so that others do not use the incorrect "memberservices" email address. 

 

Thanks all,

Andrea

 

 




(ISC)² Community Manager