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Subnetwork
Newcomer III
‎08-18-2020 02:45 PM
‎08-18-2020 02:45 PM

ISC2 Support turnaround time?

I emailed last Wednesday regarding my name appearing incorrect on the mailed copy of my CISSP. The auto-response said I should hear back in 2 business days. I still haven't heard back, ☹️ how long does it normally take? I had sent my email to memberservices@isc2.org.

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tonyshiver
Contributor II
‎08-18-2020 03:22 PM
‎08-18-2020 03:22 PM

@Subnetwork sending you a private message.

For questions or issues related to candidate/member services, please contact: https://www.isc2.org/Contact-Us.
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AndreaMoore
Community Manager
Community Manager
‎08-19-2020 10:13 AM
‎08-19-2020 10:13 AM

@Subnetwork,

 

I noticed that you said you emailed "memberservices"-at-isc2.org. 

 

Please note that the correct email is: membersupport@isc2.org. 

 

I understand someone from our Member Support has already reached out to you. I wanted to comment here so that others do not use the incorrect "memberservices" email address. 

 

Thanks all,

Andrea

 

 




ISC2 Community Manager
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