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Ponzekap2
Viewer II

Re: Dashboard Not Working - Non-Member?

@Kaity I have the same problem. Received my email on January 22nd but still can't access my dashboard.
Kaity
Community Manager

Re: Dashboard Not Working - Non-Member?

Hello @Ponzekap2 - I have given your information to a colleague in the Member Support team for assistance. 

JoshT1989
Viewer

Re: Dashboard Not Working - Non-Member?

@Kaity I'm having the same issue.  I received an email today stating my CISSP application has been reviewed, completed, and go to the dashboard to review my certification status. When I go to the dashboard, it flashes for a second and then disappears.  Any assistance you can provide is appreciated. 

Kaity
Community Manager

Re: Dashboard Not Working - Non-Member?

Hi @JoshT1989 - call us at 1-866-331-ISC2(4722), choose option 1 for member/candidate services, then option 1 again for login issues. We will get a ticket started. 

 

Or you can email membersupport@isc2.org to request a ticket be started. feel free to cc communications@isc2.org when you send that ticket in. 

wosho
Viewer II

Re: Dashboard Not Working - Non-Member?

I have exactly the same issue, when I try to access the dashboard, the page loads but immediately disappear and takes me back to the home.

I see the "Audit" red during the 1 second period it appears.

I will raise a ticket sending an email, however considering the time this issue has been brought to this forum, a global fix should be in place I believe.

 

mgnm
Viewer II

Re: Dashboard Not Working - Non-Member?

Were you ever able to get this issue resolved. I also have the same problem.

Mark

 

Paulknight
Newcomer I

Re: Dashboard Not Working - Non-Member?

Yes all fixed now. You’ll need to contact support. It’s a joke that they still haven’t fixed this bug!

Thanks, Paul
mujtabajanjua
Viewer III

Re: Dashboard Not Working - Non-Member?

mujtabajanjua_1-1601478783325.png

Hi, I have passed the CISSP exam and submitted the application for endorsement. I am having the same issue, Unable to see the dashboard details. Please feel free if you need further details;

 

Looking forward to hearing from you soon.
 
Kind Regards
Mujtaba

 

Kaity
Community Manager

Re: Dashboard Not Working - Non-Member?

Hi @mujtabajanjua - please call us at 1-866-331-ISC2(4722), choose option 1 for member/candidate services, then option 1 again for login issues. We will get a ticket started. 

 

Or you can email membersupport@isc2.org to request a ticket be started - include your email and ID # and the screenshot if you can. Thanks!! 

AndreaMoore
Community Manager

Re: Dashboard Not Working - Non-Member?

@NJR 

 

I sent a request to our Member Support team to reach out to you to assist with your account. 

 

If you need additional assistance, please reach out to our support team at https://www.isc2.org/Contact-Us




(ISC)² Community Manager