cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Newcomer I

CPE issues and no response from member support

Hi Everyone.

 

I think i am another member frustrated

 

I have tried to contact member support a number of times and still have not yet gotten a response.

 

I am having issues when trying to register my CPE´s from Webcasts and Personal Blog Articles.

 

All my maintenance fees are ok, but i have registered 120 CPE´s from articles and webcasts and it only shows credits from 2017. And only 8 fo them.

 

When i try to call ISC2 member support and member support latam, i only reach voice mail.

 

Can someone please help me get this resolved?

29 Replies
Highlighted
Community Manager

Re: CPE issues and no response from member support

@telesguilherme 

 

Please Private Message me your member ID, and I will look into this issue for you. 

 

 

 
Highlighted
Community Champion

Re: CPE issues and no response from member support

Check out this post for tricks with getting CPEs registered. 

 

(ISC)² member support has been overwhelmed for the past few months.  Search the board for the causes and pending mitigations. Meantime, do keep in mind that they only work 1st shift weekdays in Florida.  Calling outside of those hours will always go to voice mail.

Highlighted
Newcomer I

Re: CPE issues and no response from member support

@Jarred_LeFebvre

My member id is 326832

I just talked to Jonatan by phone and he said to me, to upload all my webcasts again.

I was doing this right now.

I just entered (again) all my 114 hours of webcasts.

Please let me know if that solves my issu
Highlighted
Newcomer I

Re: CPE issues and no response from member support

@Jarred_LeFebvre

My member id is 326832

I just talked to Jonatan by phone and he said to me, to upload all my webcasts again.

I was doing this right now.

I just entered (again) all my 114 hours of webcasts.

Please let me know if that solves my issu