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aantonets
Newcomer I

Re: AMF payment (Invalid merchant information)

Mine too: "Thank you for your purchase".

AndreaMoore
Community Manager

Re: AMF payment (Invalid merchant information)

@SailsburyT were you able to make your online Credit card payment? Just checking in with you. I confirmed the payment processor is working. 




(ISC)² Community Manager
AndreaMoore
Community Manager

Re: AMF payment (Invalid merchant information)


@emb021 wrote:

Ditto, go same error using 2 different cards.

 

Just came here to post on it.

 

I guess there is a problem on their end???



@emb021 checking in with you...were you able to make your online Credit card payment? I confirmed the payment processor is working. 




(ISC)² Community Manager
SailsburyT
Viewer

Re: AMF payment (Invalid merchant information)

I was able to successfully make a payment. Thank you for checking!
emb021
Contributor III

Re: AMF payment (Invalid merchant information)


@AndreaMoore wrote:

@emb021 wrote:

Ditto, go same error using 2 different cards.

 

Just came here to post on it.

 

I guess there is a problem on their end???



@emb021 checking in with you...were you able to make your online Credit card payment? I confirmed the payment processor is working. 


Yes, I tried the next day and it went thru fine.

 

The system emailed me confirmation shortly, and the system updated the dashboard by the next day that it was paid.

 

---
Michael Brown, CISSP, HCISPP, CISA, CISM, CGEIT, CRISC, GSLC, GSTRT, ISSA Fellow
darrenlim
Viewer II

Re: AMF payment (Invalid merchant information)

Hi Andrea, I'm getting error msg of “Declined: 15005-This transaction cannot be processed.” when I tried to pay in the credit card payment page. May I know if there's any issue? 

 

Is there any other means for me to pay?

AndreaMoore
Community Manager

Re: AMF payment (Invalid merchant information)

@darrenlim

 

We apologize for the issue you are having, your request has been submitted to Member Support. They will reach out to you. If you need additional support you can reach out to Member Support at: https://www.isc2.org/Contact-Us.




(ISC)² Community Manager