AMF payment (Invalid merchant information)

[aantonets]

Good afternoon,

I tried to pay several times, but I received an error message (Please, find the screenshot below). Does the payment service function correctly?

As for the card details, they were entered correctly.

Thank you in advance for help,

Anton 

[aantonets]

Mine too: "Thank you for your purchase".

[AndreaMoore]

@SailsburyT were you able to make your online Credit card payment? Just checking in with you. I confirmed the payment processor is working. 

[AndreaMoore]

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@emb021 wrote:

Ditto, go same error using 2 different cards.

Just came here to post on it.

I guess there is a problem on their end???

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@emb021 checking in with you...were you able to make your online Credit card payment? I confirmed the payment processor is working. 

[SailsburyT]

I was able to successfully make a payment. Thank you for checking!

[emb021]

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@AndreaMoore wrote:

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@emb021 wrote:

Ditto, go same error using 2 different cards.

Just came here to post on it.

I guess there is a problem on their end???

---

@emb021 checking in with you...were you able to make your online Credit card payment? I confirmed the payment processor is working. 

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Yes, I tried the next day and it went thru fine.

The system emailed me confirmation shortly, and the system updated the dashboard by the next day that it was paid.

[darrenlim]

Hi Andrea, I'm getting error msg of “Declined: 15005-This transaction cannot be processed.” when I tried to pay in the credit card payment page. May I know if there's any issue? 

Is there any other means for me to pay?

[AndreaMoore]

@darrenlim, 

We apologize for the issue you are having, your request has been submitted to Member Support. They will reach out to you. If you need additional support you can reach out to Member Support at: https://www.isc2.org/Contact-Us.