Unable to schedule exam

[Devendra]

 Unable to schedule exam, failing with following error. Anybody can help?

[Giulio987]

I can't select any options from the dropdown. I’ve tried using both Chrome and Safari, but it’s not working.

Here are the errors I’m seeing in incognito mode — I hope this helps.
Let me know when the problem will be solved

 

[avien19]

Hi, it's the form that has issue

[bcasej1]

i am also having the same issue when scheduling - no dropdowns are available. region is north america.

thank you!

[JoyceNj254]

Dear Team,

Area code +254. I am unable to set up an account on the Pearson Vue and complete scheduling of the exam.

The drop downs are not working.

I have tried to register on different browsers / devices and wifi connections over the last 48 hours.

Kindly assist.

[savita1974]

I am also facing same issue.  i need to schedule for 9th May

[yamontijo]

I want to sincerely apologize for the inconvenience you faced while trying to schedule your exam.

The issue that you ar experiencing is due to communication preferences. We are working on resloving this issue. I appreciate your patience during this time.

@bcasej1 @Devendra 

[sk88]

Ditto! from last 4+ weeks, I am unable to do so. I bought the 'Peace of mind' package and already missed 1st exam date deadline. I tried reaching out over email @ExamAdmin bunch of time and got no response.

Please help! 

Thank you

[mariatirado]

Hey @sk88 - apologies for the inconvenience! @yamontijo can def assist you with this!

[Kaity]

Hi all - this error has been resolved by our IT group! You should be able to proceed as normal now.

If you're still seeing it, please log out, clear your cache, close the browser completely and then come back and log in again. 

If the above does not work and you're still seeing the error, that means it is an issue on your personal account and the Exam Admin team will need to assist. In this scenario, please send your details to ExamAdministration@isc2.org for assistance directly. Please be aware that it takes the team a few days to respond to emails. 

[kyle-cloudtime]

What ever changes happened that caused this problem across all of us doesn't seem to be isolate still to single accounts, nor does it appear to be fixed.

I have been following this thread I am still receiving the same error messages other spoke of with the error, no contact record found and the drop down boxes not working as well under the ISC2 Exam Registration Account Information.

I have tried many different browsers on different devices doing all the normal things such as clearing cache, incognito mode, etc...

I am currently waiting to hear back from the email you have provided as well.

It would be appreciated to get an understanding on how this is going to be resolved, its going on a month now, with no resolution.

Thanks.