I apologize for the frustration you're experiencing. The website is working overall, but some users are experiencing issues that our team can assist with. This is not an ethical issue; it is a technical issue.
If you're in need of assistance related to an exam - whether purchasing, scheduling or rescheduling - please reach out to ExamAdministration@isc2.org with your details and the team will assist.
I have tried live chat that doesn’t work, phone that doesn’t connect and when it does and I request a call back, i don’t get one. I’ve emailed and not had a reply. There are no clear communications about this so I do think there are ethical considerations actually
@Jishu@jos1 - Please make sure you submit a ticket via email with our Exam Admin team. You can reach them at examadministration@isc2.org. Please be aware, however, that they are responding to cases in the order they are received, and a response can take up to 10 business days at this time. We apologize for any impact this may have and appreciate your patience with us.
@Abbyash As directed on this thread, if you're unable to complete the action on the website, please make sure you submit a ticket via email with our Exam Admin team. You can reach them at examadministration@isc2.org.
Please be aware, however, that they are responding to cases in the order they are received, and a response can take up to 10 business daysat this time.
