cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Dhurandhar
Viewer

Exam reschedule

I have been scheduled for CCSP exam for tomorrow and had emergency medical condition which hinders me from attending the examination center.

I have called the APAC - Pearson Vue Customer Support and no one responded on the call. I was calling apac for last three days, it keeps scheduling the call back and i havent received any call yet.
I have even sent an email to exam administration along with the documentation and no response from them.

I tried to contact the ISC2 customer support (https://my.isc2.org/s/Contact-Us) and till now no acknowledgement yet.

Please advise the next action as I have tried numerous contact ISC2 provided on their site and doesn't have clear answer for this.
1 Reply
denbesten
Community Champion

I suggest having the doctor's office/hospital/ER write a note explaining that you are suddenly unfit for work.  That may help you as you ask that reschedule deadlines/fees be waived.