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jmg157
Newcomer II

Cannot access Free for (ISC)² Members professional development courses

I can't seem to access the free for members courses located here:

 

https://enroll.isc2.org/catalog?pagename=Professional-Development

 

If I click "Add To Cart", it wants me to pay. If I log into the site and try to enroll in one of the courses (e.g., the page at https://www.isc2.org/Skill-Builders/Cybersecurity-Leadership), and click "Free for members", it redirects me to the LMS page (https://learn.isc2.org/d2l/home) but no courses appear.

 

I've tried emailing member support about this, but have not received a response. I tried contacting D2L support via their web chat, and they said they would have to escalate the issue to (ISC)² support. So I have no idea how to get access to these courses. Any help would be appreciated.

77 Replies
Kaity
Community Manager

Hi @Eri_m0 - I'll get with my colleague this morning to work on your account.  

volha
Viewer III

Good Morning! I am having the same problem.

Kaity
Community Manager

Hello @volha - we are working on your access, ty! 

TonyLam
Viewer II

Good morning. I got the same problem

TroyL
Viewer II

I'm having the same issue.  How do I get it to recognize me as a member and provide the free pricing?  When I ask the IM help it says to reach out to my school.  I don't go to school.

donna410
Viewer II

Hi Kaity,

I also have this same issue. Please can you assist?

Thanks,

Donna
Saura
Viewer II

Same issue here. Can anyone help me?

 

Thanks in advance

mariatirado
Community Manager

Hello @Saura! our team is working on this. Apologies for the inconvenience!