Cannot access Free for (ISC)² Members professional development courses

[jmg157]

I can't seem to access the free for members courses located here:

https://enroll.isc2.org/catalog?pagename=Professional-Development

If I click "Add To Cart", it wants me to pay. If I log into the site and try to enroll in one of the courses (e.g., the page at https://www.isc2.org/Skill-Builders/Cybersecurity-Leadership), and click "Free for members", it redirects me to the LMS page (https://learn.isc2.org/d2l/home) but no courses appear.

I've tried emailing member support about this, but have not received a response. I tried contacting D2L support via their web chat, and they said they would have to escalate the issue to (ISC)² support. So I have no idea how to get access to these courses. Any help would be appreciated.

[Kaity]

Hi @Eri_m0 - I'll get with my colleague this morning to work on your account.  

[volha]

Good Morning! I am having the same problem.

[Kaity]

Hello @volha - we are working on your access, ty! 

[TonyLam]

Good morning. I got the same problem

[TroyL]

I'm having the same issue.  How do I get it to recognize me as a member and provide the free pricing?  When I ask the IM help it says to reach out to my school.  I don't go to school.

[donna410]

Hi Kaity,

I also have this same issue. Please can you assist?

Thanks,

Donna

[Saura]

Same issue here. Can anyone help me?

Thanks in advance

[mariatirado]

Hello @Saura! our team is working on this. Apologies for the inconvenience!

[NLKerr]

I'm also having the same issue! I've previously been able to register for some skills builders as I can see them in my dashboard, but I'm now stuck in the redirect and pay cycle.

[NLKerr]

Ah I've just managed to register, for anyone else having this issue try going through your learning account, and clicking the skill builders tab at the top of the page - it will bring you to a different catalogue view where you'll be able to enroll