@mariatirado We’ve been reaching out via email, and I personally have been doing so for over a week without receiving any response. The support phone number is also not working. At this point, I’ve exhausted all available communication channels.
My exam is scheduled for this coming Sunday, and I urgently need to reschedule it. However, due to ongoing technical issues with your system, I’m unable to do so myself. I require immediate assistance, but unfortunately, no one from your support team has responded.
Given the significant cost of these exams, it’s unacceptable that users are unable to access essential services due to technical problems on your end. This situation needs to be addressed as a priority..
