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eenoch14
Newcomer I

Unable to Schedule ISC2 CC Exam

Hello everyone,

 

I am currently experiencing an issue while trying to schedule my ISC2 Certified in Cybersecurity (CC) exam. After completing the demographic information, I am unable to proceed to the Pearson VUE scheduling page. Instead, I encounter a "Purchase Not Found" error.

 

I have tried using different browsers and devices, but the problem persists. Is anyone else experiencing this? Could this be related to maintenance or a known technical issue?

I would appreciate any advice or updates on this situation.

40 Replies
kola2025
Viewer

Good day CBMEXAM TEAM
I am also experiencing this challenge. Whenever, I try to reschedule my CC Exams, I am unable to proceed to the Pearson VUE scheduling page. Instead, I encounter a "Purchase Not Found" error. 
find attached a screenshot of the error

kola2025_0-1765211337932.png


I will be most grateful if this error can be resolved ASAP. 
Thank you