Unable to Schedule ISC2 CC Exam

[eenoch14]

Hello everyone,

I am currently experiencing an issue while trying to schedule my ISC2 Certified in Cybersecurity (CC) exam. After completing the demographic information, I am unable to proceed to the Pearson VUE scheduling page. Instead, I encounter a "Purchase Not Found" error.

I have tried using different browsers and devices, but the problem persists. Is anyone else experiencing this? Could this be related to maintenance or a known technical issue?

I would appreciate any advice or updates on this situation.

[kola2025]

Good day CBMEXAM TEAM
I am also experiencing this challenge. Whenever, I try to reschedule my CC Exams, I am unable to proceed to the Pearson VUE scheduling page. Instead, I encounter a "Purchase Not Found" error. 
find attached a screenshot of the error

I will be most grateful if this error can be resolved ASAP. 
Thank you 

[Moeezjavedmj]

Same issue I'm facing 

[Moeezjavedmj]

Same issue i am facing, my exam is in 27 december,2025 but i unable to reschedule it 

[ozzwald]

same issue when try reschedul cissp exam

[DJExamTeam]

Thank you for contacting the ISC2 Community Board.

Please email examadministration@isc2.org.

If you encounter any issues with adding products to your cart, the ISC2 Dashboard or other new features on our website, please delete any saved items in your cart, log out of isc2.org, clear your cache, and close your browser. Then, reopen your browser and log in to isc2.org. This will resolve most user-reported issues and help improve your experience.