URGENT Miss-Matched ISC2 ID between ISC2 and Pearson

[verdant]

Dear ISC2
 
I submitted Exam Account Information then found error “Miss-Matched ISC2 ID between ISC2 and Pear-son”. So, please help me fix, I would like to register examination.
 
Candidate ID# 967856

[verdant]

So, I try to contact chat, board. No one help me.
I found new error when I try on Pearson vue

User already exists in Pearson with similar email address