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Viewer II

TRANSACTION DECLINED DUE TO RISK MODEL

Hello All,

 

I have been trying to make payment for the annual maintenance fee to get my SSCP certificate but i keep running into problems saying Transaction declined due to risk model.

 

The problem now is that i have gotten a debit alert of $125 from my bank despite the problems.

 

Please Help as this is urgent, i have sent a mail to the support and the phone lines are going to into voicemail and are of no help.

 

How do i get a refund of the $125.

2 Replies
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Community Champion

Re: TRANSACTION DECLINED DUE TO RISK MODEL

@tonyshiver Are you able to assist on this one?

 

THanks

 

(ISC)² Team

Re: TRANSACTION DECLINED DUE TO RISK MODEL

@chukzyfcb Sending you a private message.