cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
LeighannShayden
Viewer II

Support is Unresponsive

How long does it take to get access to the issep course? I purchased access on Saturday, and have not had access yet. I tried calling the support line, sat on hold and eventually reached an automated message saying no one was available to help, and the line hung up. Tried submitting a support ticket, no response. Tried calling again today, left a voice message. Idk, I spent a lot on this course, and was hoping I could get immediate access as a member.
1 Reply
mariatirado
Community Manager

Hey Leigh, thank you for reaching out! I can see in our system that you opened a ticket with our support team on Monday. Please allow 3-5 business days to hear back from the team as they work through their queue. Thank you so much for your patience!