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Community Champion

Subscriptions

OK, just like last April, all of a sudden I'm not getting email "subscriptions" any more.

 

No, I have not changed any settings.  I have checked in areas I thought I was subscribed, and I am.

 

 

(Is this going to be an annual "thing"?)

 

 

 

(I should note that I'm not getting any "notifications" on the Website, either ...)

 

(The new "Latest Posts" function on the front page has been useful, once I realized that you lot hadn't all just died ...)


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10 Replies
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Community Champion

Re: Subscriptions


@rslade wrote:

 

(The new "Latest Posts" function on the front page has been useful, once I realized that you lot hadn't all just died ...)


...or all of the Internet bandwidth was consumed by NetFlix 

Highlighted
Community Champion

Re: Subscriptions

Ummmm, @AndreaMoore ? @KaityEagle ?  Surely somebody is paying attention to the "community"?  Can you place a call to the vendor of the system, and get them to look into the subscription problem?


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Community Manager

Re: Subscriptions

Is this the "fail" issue you have been sending me? I have asked the vendor to look into that. I've been told they're looking into it. Are you still receiving the "fail" notifications?




(ISC)² Community Manager
Highlighted
Community Manager

Re: Subscriptions

I've submitted this as a new support ticket. 




(ISC)² Community Manager
Highlighted
Community Champion

Re: Subscriptions


@AndreaMoore wrote:

Is this the "fail" issue you have been sending me? I have asked the vendor to look into that. I've been told they're looking into it. Are you still receiving the "fail" notifications?


No.  The "fail" issue is related to replying to the emailed notifications, and I certainly can't reply via email if I don't receive any notifications/subscriptions via email at all.


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Highlighted
Community Champion

Re: Subscriptions

As an additional data point, a friend who uses RSS tells me that nothing from the "community" is showing up in RSS feeds any more ...


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Community Manager

Re: Subscriptions

Interesting. Thank you for letting me know. 

 

OK. I'll update the service ticket. 




(ISC)² Community Manager
Community Champion

Re: Subscriptions

Holy [pron filter]!  SUBSCRIPTIONS IS WORKING AGAIN!

 

I realize that you have no idea what went wrong, nor how it got fixed, but well done for randomly changing things and fixing the problem regardless.

 

(Hopefully additional random changes will not now unfix it ...)

 

(I'll have to reply-via-email to something, even if I don't have anything useful to say [1], in order to test out whether that function is working ...)

 

 

 

 

[1] - Yeah, yeah, OK, I know that many of you will say that I never have anything useful to say ...


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Community Champion

Re: Subscriptions

Right, I successfully got a posting through using "reply via email" ...

 

(Hopefully I can stop having to use the Web interface for everything.)  (Although I still have to use it to post Industry News and the latest "trouble" ...)


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