I'm a long-time cybersecurity guru, instructor, author, and current CISSP who wishes to be granted the "Authorized" instructor designation for the CISSP. I've been teaching CISSP for the past year and cybersecurity courses in general since the 2000s.
After two phone calls to your customer service, and a week's worth of time wasted, none of your staff have called me back to go over next steps. Plus, my third phone call to you today is getting routed to an automatic call-back service only. From an organization of your stature, I expect better customer service than this.
Please get back to me so I can move forward evangelizing your products.