This is what they sent yesterday to me, just as a fyi, maybe it'll be fixed by Tuesday?
"I'm happy to help with your inquiry.
Please accept our apologies on this as we continue to work in our new system. I do see where all payments are made and your account is current. I also can confirm that all CPE requirements have been met and you will just need to wait until the next batch runs. This will be on or around September 3rd.
Please let us know if you have any other questions."
Can you please help? I am in the same situation. I have paid all fees, earned all CPEs, received my new certificate and badge in the mail back in September (my renewal was 7/31/2019). Still shows expired on verification link I need to send to employer (see below)
Certified Information Systems Security Professional
Jul 31, 2019