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MichaelG
Newcomer III

Receiving "Not Authorized" for professional development training portal

I am not sure if it takes a few days for it to get me access but when I try to access any of the labs it throws that error. Thank you in advance.

 

Unrelated question: Since my renewal is from Feb 2020 - Jan 2023 does that mean any CPEs I earn from now until February can't be counted?

2 Replies
denbesten
Community Champion

Re: Receiving "Not Authorized" for professional development training portal


@MichaelG wrote:

Since my renewal is from Feb 2020 - Jan 2023 does that mean any CPEs I earn from now until February can't be counted?


Correct.

 

If this were not your first "cycle", there is a provision to rollover some excess credits earned late in one cycle into the next cycle, but that only applies to renewals, not "first time customers".

MichaelG
Newcomer III

Re: Receiving "Not Authorized" for professional development training portal

Figured just wanted to confirm that. Hopefully someone can look into the other issue.