I realize this question might sound silly but have you reached out to Member Services?
I personally am not having issues with CPEs however, I have not received a bill for my AMFs and had I not logged in the other morning, my certs would have lapsed at the end of January........
Sumit, suggest you DM @amandavanceISC2 or @AndreaMoore and ask if they can have your issue looked into.
Regards
d