Nope, sorry, this is not an actual thing.
But it should be.
Every change that has been made to the membership web site in the last year and a half, has made things more difficult, less user friendly, and has made many of us scratch our heads and ask... wtf. imo of course.
I spend less time on the site now then I used to, and if it weren't for the community which I enjoy (even if it is seemingly only inhabited by a few people), I wouldn't even connect unless I couldn't find what I wanted elsewhere.
Time that ISC lifts it's head out of the sand and either finally gets it, and fixes things so that the web site of such an esteemed organization mirrors the technological know-how and abilities it is supposed to show, works in a way that ensures the members like using it, find it easy to navigate, can log-in to all the different sub sites (community and learning for example) using the same credentials they logged into the main web site with, and please, oh lord please, someone get rid of the horrendous changes made to the CPE section.
If not, then open up for a competition among members, allowing those that can (for pay of course), design a modern, working, friendly, enjoyable web site experience. I'd be glad part of my new costs went towards that.
It shouldn't be that difficult to do, and the designs which the respondents give, can be voted on by the membership at large, the winner being given a specific time to get things working either by fixing the current site, or building a completely new one from scratch.
Either way, It's about time someone listened to the members and did something about it.
It's shameful to say the least as it stands right now.
If anyone is running into errors or not able to pay, please email me directly at firstname.lastname@example.org using your primary email address on file and provide your member ID number.
I had the same issue. How come (ISC)2 member services will not acknowledged that the roll out to the new system has serious issues?
Thank you for stepping up to address this issue. Please note that you did get me a response but my record still shows as not paid. The indication gets fixed and then goes back to show erroneously that I am not paid.
I sent you an e-mail you with my number and the details.
You are spot on! To top it off the membership verification site att https://webportal.isc2.org/custom/certificationverification.aspx has been down for at least two days and the digital badges from Aclaim showing our skilss and verification are broken now after working for years.
I think the old verification tool and the old AMF payment page were the last remnants of the old site. Now the old payment page is gone, I believe the old verification tool has now also been retired - RIP.
The new verification tool can be found here:
As with most of the "upgrades" from the old site to the new, it's nice looking but less functional than the one it replaced. With the old one you could send a link with your name and member ID prepopulated. Can't do that with the new one.
Thank you for letting us know. They need to let us all in on this change https://www.isc2.org/MemberVerification