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Newcomer II

ISC2 main login site not functional?

Not able to access the core website login.   Keep getting password incorrect and it won't let me reset either.

 

I know I have the right password and was just on the site last week.

 

Also note that the main phone tree has no support options for this, attempted to use option 1 but ended up in a "certification" voicemail box

 

 

11 Replies
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Community Manager

Re: ISC2 main login site not functional?

@Joe_Duffy I'm sorry about that. Can you send me a private message of what you're seeing so I can send in a ticket? 

 

I'll forward this to membersupport@isc2.org to have someone help you with your login issue and take a look at the phone tree. 

 

Thanks,

Andrea

 

 

 




(ISC)² Community Manager
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Contributor III

Re: ISC2 main login site not functional?

I just tried to login to the main site and it worked fine for me.

 

John-

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Newcomer II

Re: ISC2 main login site not functional?

issue was resolved, someone must have rebooted something . .

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Newcomer I

Re: ISC2 main login site not functional?

I have the same issue today. What helped was the hint in another thread to login to this community page first, than switching to main page.
Sso will then auto-login on the main page.
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Viewer II

Re: ISC2 main login site not functional?

Dear Andrea, 

 

I have also experienced intermittent login issues through out the day today. I have already reached out to membersupport APAC to look into the issue.

 

Kind Reagrds

Manoj

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Community Manager

Re: ISC2 main login site not functional?

@manoj_cet2008 @fleitner I have submitted a service ticket for both of you. I apologize for the inconvenience of your login issues. 

 

 

 




(ISC)² Community Manager
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Community Manager

Re: ISC2 main login site not functional?

I believe the login issues have been resolved. Please let us know if you continue to have issues. 

 

You can also reach out to member services at: www.isc2.org/contact-us.

 

 

 




(ISC)² Community Manager
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Viewer II

Re: ISC2 main login site not functional?

Thanks for the help Andrea ..
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Newcomer I

Re: ISC2 main login site not functional?

Thanks Andrea, it is working for me as well again.