I got an email last week saying my CISSP application was now complete (I passed the exam and submitted endorsement two months ago) and I should go to www.isc2.org/dashboard for "next steps".
So, the problem is, I login with the same account I used to schedule the exam and submit the endorsement, and there is nothing in the Dashboard. I just got the "profile" and "preferences" options, profile saying I'm "non-member", and that's all (Screenshot of my dashboard below)
Any idea of what I should do? I have contacted firstname.lastname@example.org immediately but they have not been helpful so far.
Btw, if i go to https://apps.isc2.org/Endorsement/#/Home I can see my endorsement is complete and it's asking me to go to the dashboard also, so the user is definitively the right one.
The final step to becoming a member should be paying your AMF.
You can find the link under the "members" drop down list or you can just click on the link below:
That's what I cannot do, the AMF links looks the same that the dashboard, just a blank website. Other screenshot with your URL below.
In that case you'll need to persevere with trying to contact Support.
I always recommend calling them and keep calling until you speak to someone as voicemails are subject to the same response times as emails which is at least a couple of weeks at the moment.
Or maybe one of the kind employees who help manage and administer the forum can help you?
I am sorry to hear of the issues you are having in your account. I would be happy to look further into this for you. Please either send me a PM or an email to email@example.com with your email address and Member ID.