cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Community Champion

Re: Erroneous Member Profile Warning

> AlecTrevelyan (Advocate I) edited a reply in Member Support on 07-05-2019 11:29

> I just checked my account again and I get the error immediately on the dashboard
> now - at least the maintenance message is gone!

Out of idle curiosity I checked the verification pages. The old one, at
https://webportal.isc2.org/custom/certificationverification.aspx
is down, but the new one, at
https://www.isc2.org/MemberVerification
seems to be working.

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
Our prime purpose in this life is to help others. And if you
can't help them, at least don't hurt them. - Gerard Amani
victoria.tc.ca/techrev/rms.htm http://twitter.com/rslade
http://blogs.securiteam.com/index.php/archives/author/p1/
https://is.gd/RotlWB

............
This message may or may not be governed by the terms of
http://www.noticebored.com/html/cisspforumfaq.html#Friday or
https://blogs.securiteam.com/index.php/archives/1468
Highlighted
Community Champion

Re: Erroneous Member Profile Warning

Yeah, the old verification link and the old maintenance fees page were, on the face of it, the last remnants of the old site. I wonder if that is completely gone for good now?

 

I tried to view the new maintenance fees page but nothing came up even underneath the big red warning sign. I don't know if that signifies the maintenance work isn't completed yet, or if it's related to the issues I'm experiencing?

 

Highlighted
Community Champion

Re: Erroneous Member Profile Warning

 


@AlecTrevelyan wrote:

I believe the only notification was a message on the member portal which appeared a few days before they started on the maintenance work which actually commenced on the 30th June and was stated to be completed today.


 

I would have expected an email notification from them for something like this. (From the webinars, I understand that there are things we opt-in for, but this is definitely not one of them.

 

Visiting the site itself is penance --- they least they can do is warn users not to by email!

 

 

Shannon D'Cruz,
CISM, CISSP

www.linkedin.com/in/shannondcruz
Community Champion

Re: Erroneous Member Profile Warning

Just to confirm, my member portal issues didn't magically fix themselves over the weekend and the big red "account suspended" error is still there.

 

I called my local ISC2 member services team, confirmed I had paid all my fees, and they've logged a support ticket for me.

 

Highlighted
Community Champion

Re: Erroneous Member Profile Warning

And you got through?  I have called numerous times and keep getting a message, that they are busy and will return my call.....so I wait. 😉