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Community Champion

Re: Digital Certificate

 

 

Seemed ok when I downloaded it using the Print Member Digital Certificate option on the member profile page.

 

(I'm using Google Chrome, on which Java Script is enabled for the (ISC)2 site)

 

 

Shannon D'Cruz,
CISM, CISSP

www.linkedin.com/in/shannondcruz
Highlighted
Newcomer I

Re: Digital Certificate

Tried that too, must be a problem with auto pdf generator of isc2 as its shows solid green page on acrobat reader.

Highlighted
Community Champion

Re: Digital Certificate

Someone else reported this same issue here:

 

https://community.isc2.org/t5/Member-Support/New-Member-Portal-Dashboard-MFA-is-here/m-p/17140#M3383

 

Then posted a follow up with the resolution here:

 

https://community.isc2.org/t5/Member-Support/New-Member-Portal-Dashboard-MFA-is-here/m-p/17372#M3391

 

Seems they were newly endorsed and the certificate just wasn't available yet.

 

Are you newly endorsed?

 

Newcomer I

Re: Digital Certificate

Its exactly same issue with the digital certificate as the links which you have provided,

yes I am newly endorsed.

 

Highlighted
Moderator

Re: Digital Certificate

@zaryab Thank you for your inquiry. @AlecTrevelyan is correct, this is because you are newly endorsed and your cycle start date has not began. I will assume that means your cycle start date is February 1, 2019. On that day, you will be able to download the digital certificate. 

 

Best Regards,

Amanda Vance