cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Duke2000
Newcomer I

Difficulty with Payment of AMF -Urgent Assistance Needed!

Repeated effort to pay my AMF has not been successful. I keep getting this error message: 

DECLINED: 10626-TRANSACTION REFUSED DUE TO RISK MODEL. To be sure the issue is not with my bank, I did my renewal on ISACA site and it was very successful. I emailed the membership and the EMEA contacts on this issue days ago. Surprisingly, not even an acknowledgement has been received. ISC2 gave me a shot deadline to make payment without any attempt to assist in resolving payments issues encountered.

 

Has anyone encountered similar issue and how did you resolve it?

 

Will appreciate your timely response. Thank you.

5 Replies
MichaelG
Newcomer III

Call member support. They usually can resolve over the phone.

Duke2000
Newcomer I

Thank you Sent from my Samsung Galaxy smartphone.
keen
Viewer

Please how did you resolve this issue? Am having similar issue.
AndreaMoore
Community Manager

@Duke2000 & @keen 

 

Here is the contact information for member support if you need it: https://www.isc2.org/Contact-Us




ISC2 Community Manager
Duke2000
Newcomer I

Got my bank to do a wire transfer