Can Not access CC course

[RobBeeD]

I have registered for the Online Self Paced CC course. When I click the Icon and try to acces the course I get the following message. 

Error: Failed to get the organization's external ID provider.

I have tried opening at work, at home and on my phone with different ISP and continue to get the same message.

Can anyone help me I would like to start my journey through Cybersecurity.

[mariatirado]

Hey @RobBeeD - can you please contact membersupport@isc2.org? They should be able to assist you with this!

[RobBeeD]

Thank you for the hhelp. It took some time, but I am finally in.

[Yuriy_s]

I'm getting the same problem, after I've enrolled in the IC2 CC course it wasn't appeared. I sent them message, but the issue is still exist. How did you fix the issue? Thank you

[RobBeeD]

I got registered right away and the course showed up. But when I clicked on the course link it would not open up. After maybe 2 weeks of going in and trying it again, t finally opened for me. I have been taking the course, but at time when I get to certian videos they still freeze or dont load. I am not sure it everytime I tried to get on it they were bogged down from alot of traffic. Because I would try from work, on 2 seperate networks, and from my house.

But like I said I am in now and able to go through the course.

When I reached out to ISC2 about issue they told me to try to reach out to OBRIZUM, which it started working for me before I got a chance to.

Good Luck

Robbie D