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Newcomer II

CPEs from watching webcasts has been broken since 10th October

Hello all,

 

CPE allocation from watching webcasts has been broken since the 10th of October for me.

 

Anyone having the same issue?

 

Really don't feel like manually submitting every webcast i watch.

 

 

19 Replies
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Community Manager

Re: CPEs from watching webcasts has been broken since 10th October

Hi @Gareth_Milne - I'll check with the team on this. Thanks for letting us know! 

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Newcomer II

Re: CPEs from watching webcasts has been broken since 10th October

Ok,

 

No problem. Thanks for the quick response.

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Newcomer II

Re: CPEs from watching webcasts has been broken since 10th October

I feel I have the same issue, CPE's from webcast or the Online magazine seem to take forever to show up on the member dashboard.

 

On the other hand I might be a bit impatient... 

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Newcomer II

Re: CPEs from watching webcasts has been broken since 10th October

I never had a problem up until the 10th. They always flagged automatically.

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Viewer II

Re: CPEs from watching webcasts has been broken since 10th October

More than 5 business days have passed and my two webinar CPEs and the Online magazine quiz CPE's have not show up in my dashboard . I have sent an email via the portal asking for this issue to be looked at.

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Community Manager

Re: CPEs from watching webcasts has been broken since 10th October

Hi all - I'm told this issue is individual to your accounts, so we're putting in tickets for @Gareth_Milne  @Ramon  and @Dexy3 

 

If anyone else has the same issue, please let me know!

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Newcomer II

Re: CPEs from watching webcasts has been broken since 10th October

@Kaity Just logged in and checked my CPE point to see the 'missed' CPE point are added!

Thanks!

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Newcomer II

Re: CPEs from watching webcasts has been broken since 10th October

Dear Kaity,


This has now been resolved for me and all CPE's have been credited.


Thanks again.

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Viewer II

Re: CPEs from watching webcasts has been broken since 10th October

I have just checked my account and all CPEs have been credited. Thanks