CPE's are all showing completed, dues are paid and I've sent several emails asking for help with no response.
Any help would be appreciated...
@_finackninja I'm happy to hear that we were finally able to resolve your issue and apologize for the delay responding to your email to firstname.lastname@example.org. Fortunately, sharing your concern helped us identify an issue with the badges email address that we are now working with our technical team to resolve.
Manager, Member Services
Hello @Dragoryte - can you private message me your membership details and I'll follow up with the support team to make sure they have your inquiry and are working on a solution?
I'm having this same issue. My CISSP cert/badge currently shows as expiring on ISC2 and Credly (i.e. the digital badge) as of October 2021, but I've prepaid the membership dues for the Nov 2021 - 2023 CPE cycle and I met the CPE requirements for the current CPE cycle ending October 2021. Please help!
I've just noticed I'm having the same issue. Credly badge is showing expired in 2020 but I know I'm showing as an active member, my CPEs were accepted and member fees have been paid.