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DennisB
Viewer II
‎09-27-2025 03:44 AM
‎09-27-2025 03:44 AM

CISSP Purchase Order Error - No Response from support

I placed a CISSP purchase order Yesterday 26th Sep 2025 of $998

Got ,

 - Error message after check-out

 - Credit is deducted from the credit card

 - No order history for the payment on the ISC2 website 

 - No receipt sent to my email

 

Sent several messages to the help support team and no replies.

 

Can someone assist on this matter i would like to take the exam soon.

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DennisB
Viewer II
‎09-29-2025 02:32 AM
‎09-29-2025 02:32 AM

anyone there to help on  this matter?

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kjohnson_cx
Community Manager
Community Manager
‎09-29-2025 09:10 AM
‎09-29-2025 09:10 AM

Thank you for reaching out, and we sincerely apologize for the inconvenience you've experienced. One of our advisors will be in touch with you today to help get this resolved as quickly as possible. We appreciate your patience.

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