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Newcomer I

CISSP Official Result Not Received



I passed the CISSP exam over a week ago and have yet to receive the official email from ISC2 stating I can continue the endorsement process. I did receive the unofficial pass result from Pearson Vue. Every time I call customer support, I get the support voicemail.


Can a ISC2 member service rep assist me?



12 Replies

I took the CISSP exam on 28th Feb almost 4 weeks now, but still haven't received the official result at my email, all I got was that I passed provisionally, how long it takes to update the result as it mentions 2-5 business days, I have sent email too but didnt got any constructive response. CAN SOMEONE HELP HERE?

ISC2 Team

Typically it does take just a few days for (ISC)2 to receive exam results from Pearson Vue. However, there are times when it takes longer. Please refer to for more information:

Receiving Your Results
(ISC)² conducts a thorough statistical and psychometric analysis of the score data to establish the pass/fail score before releasing scores. We need a minimum number of test takers before this analysis can be completed.

Depending on the volume of test takers for a given test, there may be times when scores are delayed for approximately six to eight weeks to complete this critical process.

We appreciate your patience during this process. Once it's complete, you'll hear from us.

Michael Thomas
Supervisor, Member Services
Community Manager

Closing comments on this as the posts and responses are all similar. 

ISC2 Community Manager