CISSP Digital Badge not renewing

[digitalbadge]

Renewed on June 28th.  Submitted ticket to badges@isc2.com on that Thursday morning.  Got an email on Friday asking for my name, member number, and address.  I responded during business hours, and haven't had a response since.  Still showing expired as of today.   I have read on these forums that it can take up to two weeks to reconcile.  I think two weeks in the modern era is too long to wait for systems to synchronize.   My CompTIA renewals synchronized within an hour. 

[AndreaMoore]

@digitalbadge 

We apologize for the issue you are having, your request has been submitted to Member Support. They will reach out to you. If you need additional support you can reach out to Member Support at: https://www.isc2.org/Contact-Us.

[Narsil]

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@digitalbadge wrote:

 I have read on these forums that it can take up to two weeks to reconcile.  I think two weeks in the modern era is too long to wait for systems to synchronize. 

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What is of great concern is that how none of this is automated in 2022, nearing 2023.

[klmiltenbergerj]

What was the fix?  I am having the same issue.

[AndreaMoore · Accepted solution]

Having issues with your credly badge? Please contact the support team at: https://www.isc2.org/Contact-Us 

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