CISSP - Certification kit not received

[Tomasz]

Dear ISC2, in the email confirming my CISSP certification I've read the following:

Your welcome kit (including your ID card and certificate) will be shipped to the address on file within 8 – 12 weeks.(...)

The email dates back to Oct 26, 2021, 12:39 PM 

I haven't received anything just yet - kindly please check whether the kit was sent already.

Best Regards, Tomasz Skierkowski

[AndreaMoore]

We apologize for the issue you are having, your request has been submitted to Member Support. They will reach out to you. If you need additional support you can reach out to Member Support at: https://www.isc2.org/Contact-Us.

[Tomasz]

Thank you! this is very much appreciated!