I am trying to pay the first AMF, since my application has just been reviewed, but, when I click on the payment link on my dashboard in ISC2 portal, I get the following error message, that prevents me to complete the operation:
"Single Sign-On Error
We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins."
Could you help me please?
Thank you very much,
Same issue for me. I sent an email last Monday towards membersupport, so far no reply. I wanted to update my LinkedIn profile with my CISSP certification. Now I have to wait until the SSO issue is resolved. ☹️
Most of us use the Digital Badge from Acclaim to update our LinkedIn Profile. That should be separate from the user portal.
I had similar payment issues. I just got through and talked to member services on the telephone and to their credit, they informed me that I am OK regardless of what the (ISC)2 member Portal shows right now. The fact is that the recent updates to the system means things will not get straightened out in some cases like mine until next week. That is OK with me now that they have confirmed I am actually good to go.
The roll out should have gone much smoother but at least they have real people that you can talk to at (ISC)2 Member Services to get things straightened out. You just have to be patient.
Yes, anyone who is experiencing this SSO issue, please feel free to private message me here w/your member ID # and some information on what you're dealing with and I'll work with our team on it.
Or you can email firstname.lastname@example.org if you prefer