My problem was solved as well. I received my updated certificate and pin. It seems everything is working now.
Hello @daltonwright4 - I've given your information to our Member Support team so that they can open a ticket for this issue and get it fixed. They'll be reaching out directly with an update when it's available.
I have also encountered the same issue, when I am trying to make the initial payment. SSO issue.
Can you please help? Many thanks.
Hi @delpan - I've sent your ID # to the team. Member Support will reach out directly via email when an update is available.
For anyone else getting this SSO/SAML issue, please send an email to firstname.lastname@example.org with your ID # in the body of the email and we will get a ticket started. Apologies for this issue - we are sharing it up the chain!
@emma21ng If you haven't already, please contact Member Services and one of our Member Support Coordinators can assist you in resolving the SSO issue.
Manager, Member Services
I've tried to send emails regarding the problem with SSO during payment process several times, but all of them are not delivered due to some restrictions or technical problems on your side.
Could you please update my profile (Member ID 606642), so I could pay the annual fee?
@Margarita Sending you a private message.