Dear all,
I am trying to pay the first AMF, since my application has just been reviewed, but, when I click on the payment link on my dashboard in ISC2 portal, I get the following error message, that prevents me to complete the operation:
"Single Sign-On Error
We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins."
Could you help me please?
Thank you very much,
Luigi Dragone
My problem was solved as well. I received my updated certificate and pin. It seems everything is working now.
Hello @daltonwright4 - I've given your information to our Member Support team so that they can open a ticket for this issue and get it fixed. They'll be reaching out directly with an update when it's available.
Hi,
I have also encountered the same issue, when I am trying to make the initial payment. SSO issue.
ID: 669917
Can you please help? Many thanks.
Hi @delpan - I've sent your ID # to the team. Member Support will reach out directly via email when an update is available.
For anyone else getting this SSO/SAML issue, please send an email to membersupport@isc2.org with your ID # in the body of the email and we will get a ticket started. Apologies for this issue - we are sharing it up the chain!
Am having errors when i try to make payment with my card from Nigeria. is any other person having this issue?
@emma21ng If you haven't already, please contact Member Services and one of our Member Support Coordinators can assist you in resolving the SSO issue.
http://www.isc2.org/Contact-Us
Tony Shiver
Manager, Member Services
Good afternoon.
I've tried to send emails regarding the problem with SSO during payment process several times, but all of them are not delivered due to some restrictions or technical problems on your side.
Could you please update my profile (Member ID 606642), so I could pay the annual fee?
Thank you.
@Margarita Sending you a private message.