AMF Invoice

[Philippe_LAB]

Hi

Where can I get an Invoice for the Annual Maintenance Fees I paid ?

Best regards,

Philippe

[dcontesti]

Probably best to reach out to Member Services or maybe @amandavanceISC2 can assist.

[AppDefects]

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@Philippe_LAB wrote:

Hi

Where can I get an Invoice for the Annual Maintenance Fees I paid ?

Best regards,

Philippe

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When I pay my AMFs I print the receipt and also squirrel away the e-mail receipt for tax time. I would have thought that you would be able to retrieve the receipt or your AMF payment history through the Membership Dashboard, but I haven't had any luck in finding it there, go figure. That sounds like a feature request 😉 

[AppDefects]

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@dcontesti wrote:

Probably best to reach out to Member Services or maybe @amandavanceISC2 can assist.

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Probably not a scalable solution if 150,000 members need to know their AMF payment history. 

[Shannon]

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@AppDefects wrote:When I pay my AMFs I print the receipt and also squirrel away the e-mail receipt for tax time.

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I've been doing the same thing, what I found strange is that invoices of AMFs for the same cycle had the same invoice number --- only dates were different.

My other invoices have unique numbers. I wanted them to clarify it, but since this is an old AMF, I let it pass.

[amandavanceISC2]

@Philippe_LAB Please email me at avance@isc2.org with your primary email address on file and include your member ID number and I will provide you with your invoice.

Best Regards,

Amanda Vance

[denbesten]

Statements showing payment history used to be available on the old member portal (https://webportal.isc2.org/), but no longer. 

@amandavanceISC2, is there a timeline for making this available on the new member site? Like @AppDefects, I would prefer to access a scalable solution instead of again relying on your good graces (we don't want to waste those!).  If online statements/receipts are not forthcoming, I will cave and email you from my address of record.

I paid by check, so I have legal proof of payment, but nothing usable for reimbursement-- not even an emailed receipt (which might just be a hidden second feature request ). 

[amandavanceISC2]

@denbesten I don't have the exact ETA on when the receipts will be available online, however, I believe it is within the next few weeks. I will send you your receipt now, just in case.

Best Regards,

Amanda Vance

[denbesten]

Knowing it is on the horizon is was hoping to hear.  And, thanks for sending me a copy of my receipt.  Here's hoping a few more self-service activities get reinstated before too-many of us needy members crawl out of the community's corners.

As always, I (and almost everyone on the community) appreciate the work you do for us! 

[robbpf]

Appears this feature has not been added as of Sept 9 2019. I paid my initial AMF on Aug 23 and did not receive an paid invoice via email. I will email support to hopefully get this resolved soon.