Unable to schedule exam

[Devendra]

 Unable to schedule exam, failing with following error. Anybody can help?

[sairahulmenon]

I am getting error "Error No contact record found" when trying to re-schedule my CC exam. I see its a known issue and it is not resolved. Any ETA on when this will be resolved ?

[Yang]

same error with mine.

[Olek]

I am not able to schedule the CSSLP exam. The 'ISC2 Exam Account Information' doesn't work and doesn't allow the selection of predefined values. 

[citlali8000]

Yeah I still can't either on Reddit I am seeing being weeks since the website been down. 

[djuana2]

This issue still persists. Not fixed yet.

[Kaity]

@Devendra Are you still having issues?

@djuana2 We received your email and our team is working on your case.

@citlali8000 We updated our website on April 16 - unfortunately there have been a few issues since that update. We've resolved the widespread issues, but if individuals are still having trouble, we will work with them directly. 

Thanks all!

[citlali8000]

Thank you I cannot select the drag button and showing these errors: 

Do we get our money back since we have limited time to schedule the exam?

[nkeaton]

One of our employees was able to schedule his CCSP successfully yesterday.  He was on our work network and using Chrome.  

[Kaity]

@citlali8000 Please try an incognito browser and see if that allows you to move forward in the process. If not, please PM me with screenshots and any other information you may have to share. 

[djuana2]

I tried using incognito mode / private mode on 6 different browsers, still no luck. My term at WGU is ending soon, I hope I am able to register for the exam soon.